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Corporate SMS services for various other Sectors.



SMS for Government Departments

          SMS based service is not something new it has evolved into being the next level of communication. In the UAE, there are more than 4Million mobile phone subscribers and  over 80% of the population own mobile phones. Since all of your clients certainly carry a mobile phone with them, MSG.AE will design and customize a secure SMS Program to reach them with an instantaneous message conveying a variety of information. If  the information published needs to be highly confidential we will design and implement the entire SMS system within your IT department. The main utilities of this system will be as follows:-

1.      Info request:  Every registered User can inquire the Dept with queries regarding, FEES, DOCUMENTS REQUIRED, VALIDITY,  ETC. This service is similar to the Telephone Inquiry service, saving the hassle of dialling and speaking. This facility is very useful for special information that keeps changing due to Govt. Policy.

2.      Progress Alerts. This is a fully automated alert mechanism which will broadcast updates to the registered user informing the progress  of their application VIA SMS. Ex: “Your Document No: XXXXXX has been approved, arrange for collection between 1PM and 4 PM on Sunday DD-MM-YYYY.

3.      Call to action of Registration: MSG.AE will provide a short Mobile Code like 2552 where the customer would send an SMS to REGISTER or STOP  all information services in this system. On confirmation we can charge the customer with any Fees starting from 30Fils to 30Dirhams.

4.      Broadcast Special Notices:-  instead of or along with News paper Advt and Announcements of policy changes and notifications can be announced to anyone on their Mobile phone.   

  All of these value added services will empower the Govt. department and facilitate the Citizens. Each SMS is limited to 160 characters for English and 70 characters for Arabic. The entire system can be further programmed to work on IVR based telephone System.

SMS for Hospitality Industry

In this is a customer centric industry; text messaging will improve the ways of making the Customer feel important and that too instantaneously and in a personalized way.  This industry can creatively use Text messaging for informing and advertising. Most importantly giving an easy way of implementing loyalty programs rather than the traditional methods, that is time consuming, expensive and membership oriented programs. With mobile phone ownership approaching saturation, there is no better way of communicating with your customer better than via text. Whether you are looking to text out to existing customers or attracting new ones, SMS is now the most effective channel. So how could you use text in your business?

a)      Send text bulletins and promotional offers to existing customers.

b)      Create special offers instantly with unique time bound benefits.

c)      Track and appreciate to reward your customer via new medium for his loyalty. By providing SMS Vouchers to claim freebies or discounts for the next time.

d)      Competitions - Enhance response to your campaigns by offering text to win prizes We help companies in the following sectors plan and implement powerful text campaigns for: Restaurants / Cinemas / Leisure Clubs / Special Events Organizers / Sports Clubs.

e)      Create opinion polls to gather statistics and also reward your loyal customers.

SMS for Supply Chain Management

As your organization is in the business to manage & disperse complex teams of people and equipment, any failure to deliver a service, utility or goods to your customer efficiently can have a dramatic impact on your Co.. Even so, many companies have yet to discover the benefits of mobile technology and so still rely on paper-based systems that are slow, error-prone, not easily accessible or auditable. Companies who adopt automated mobile solutions are more efficient - they reduce errors that result in incomplete and inaccurate data collection. It provides an easy way for companies to track locations of staff and stock, confirm deliveries and field support information.

a.      Real time status of the Package can be intimated to the customer in to the mobile phone in his hand. Example : the Package No. XXX has now departed the Airport facility and is expected to reach the next Stop after 8 Hrs.

b.      Tax Charges: “ Plz. Confirm Duty charges of AED 115 for Package No. XXXX. Kindly update on the Web site. For immediate release of the goods to the Airlines.

c.      Send messages to team on the road:  While your delivery team is on the road, you can instruct a change of plan, check position, and track timing of delivery. Without using expensive Radio paging or GPS or even making calls on the mobile phone.

SMS for Charity Organizations

We understand the difficulties charities have in fund raising and communicating with their benefactors. To meet the needs of charity organizations, MSG.AE can help you collect funds using premium rated SMS or by donating his Mpoints. This means that a donor can send your charity organization money simply by sending a text message to a Short Code dedicated for this service EX: 2552. We deduct the Operator's payment fee and a small service charge, passing on the majority Up to 70% of the revenue to you. A much more simple and convenient way is to allow our registered members to donate their Mpoints (credits) into your charity account. We will be glad to forward the full currency value of it to you.

SMS remains a powerful and efficient channel for text donation and building awareness of a charity's name. For instance, you can inform donators that they will receive regular updates on your charity's work. Other ways:-

a.      Cross-promotion of content & services: "order a Charity ring-tone and we'll donate the proceeds to Earth-Quake Victims"

b.      Donate AED 10 to " Green Sky Charity" and receive exclusive Charity mobile content" Send SMS to 2552. Alternatively donate 66 Credit Points to User ”Greensky”

c.      Update and inform your Donors regularly: "This year's Earthquake Relief has raised AED2 million for ‘Greensky’ thanks for your donation"

       Only a few possibilities are mentioned above, no-matter which discipline, industry or business you specialized in, MSG.AE messaging gateway can add a powerful new dimension to your business.

 


     

     

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