 |
|
 |
|
|
|
Corporate SMS services for the Services Sector Beneficiaries : Distributors
and Dealers of Cars, Appliances ETC. Professional Services, Leisure and Travel
services for both Airlines and GSA, Hospitality Services, Restaurants, Retail
Outlets Any Branded Services oriented business. Implementing SMS is economical, fast,
very profitable and the opportunities are endless. offers specific expertise for the Service industry clients. The
habits of the customer can be boosted by SMS and can be exploited as an important
marketing tool for special offers and discounts. Importantly, customer service
is also will be improved by the distribution of real-time information, vital
for the consumer to make a purchase decision. In the Services industry, SMS is a
practical cost cutting tool, because customers leave their mobile number as the
preferred means to contact them on. Sending an SMS instead cuts enormous
calling costs. Using text to communicate with customers helps and saves
valuable staff time. a. Cut Voice Call costs:
Dramatically reduce phone bills. Achieve higher response rates - text messaging
is 5 times more responsive than direct mail. b. Save time - Increase productivity of your staff by saving time on calls
made to customers. Simple calculations : time to phone 15 customers, 45 minutes
approx. - time to text 15 customers, 1 minute. c. Customer Loyalty: A satisfied
customer tends to show or forward a marketing message to a friend. Creating
massive impact, building customer loyalty. d. Very Low startup costs - Start with just AED: 500/-. Easy to use : No Training
required, No techie setup - no software downloads, only requirement is an
Internet connection. There are almost endless ways. For example a CAR dealer: I. Sales lead generation - 'The all-new 2006 model 'XYZ' has arrived! SMS back ' Drive
XYZ' to 2110 for booking a test drive a brand new car. II. Car ready for collection - 'Your car is now ready for collection, please call in at
Service Reception where your keys are waiting for you' III. Service reminders - 'Your car is now due its service, please contact our Service
Department and we will be delighted to book it in at a convenient time' IV. Courtesy messages - Create a value added benefit by extending courtesy in a novel
and instant manner. 'Thank you for servicing your car at 'UAE Motors', we look
forward to seeing you after 2 months' V. Questionnaire follow-up - 'Don't forget to complete and return our customer
questionnaire in time for the prize draw on Saturday' VI. Part in stock - 'The parts that you ordered have now arrived, please call in
at the Parts Department' VII. UP-sell or Future sales: Constantly find ways to sell more by sending texts like: 'your
tyres are probably due to be changed now. Please call Service Reception on
01234 56789 and we will arrange a convenient time to change them' For example a Ticketing Agent: I. Sales lead generation - 'The all-new Promotion Season Fares' has arrived! SMS back
'London Fare' to 2110 for a no obligation Quotation. II. Booking Completed- 'Your Tickets are ready for collection, Kindly arrange for
collection' III. Booking Changes - "Your Itinerary has been changed, the new PBR numbers
are XXX123" IV. Courtesy messages - Create a value added benefit by extending courtesy in a novel
and instant manner. 'Thank you for making your travel plans with us', we wish
you a enjoyable journey" V. Questionnaire follow-up - 'Don't forget to complete and return our customer
questionnaire in time for the prize draw on Saturday' VI. Send text bulletins and promotional offers to existing customers. VII. Create
special offers instantly, with unique time bound benefits. VIII. Track and
Appreciate/reward your customer in a new medium for his loyalty. By providing
SMS Vouchers to claim freebies or discounts for the next time. IX. Competitions
- Enhance response to your campaigns by offering text to win prizes We help
companies in the following sectors plan and implement powerful text campaigns. Only a few possibilities are mentioned
above, no-matter which discipline, industry or business you specialized in, MSG.AE’s messaging gateway can add a powerful
new dimension to your business. |
|||||||||||||||||||||||||||||
Home | Corporate Users | Personal Users | About Us | Messaging Services | Member Login | Terms of Use |
||
